Customer Testimonial : OzTent RV Purchase

Hi Randy and Kim,

I’ve meant to send this sooner actually. The whole process of purchasing The Oztent IV really was a great experience. I have been in customer service for 30 years. Your customer support was top notch. All questions were answered honestly and quickly based on Kim’s personal experience. Everything Kim promised was delivered on and the tent arrived within a couple of days. I immediately unpacked the tent which was in perfect condition. Set up on my first time was a little less than 2 minutes as I was being careful and looking at the internal framework. I loved the details such as pockets with the peg ropes attached so I can’t lose them. After hauling in my cots and checking out the best layout I took the tent down and repacked it in its bag. All went smoothly and easily. Honestly, I’d forgotten the feeling of laying in a tent and just looking around and thinking, watching late afternoon turn into evening …My wife came out to make sure I was all right! Ventilation was excellent, good visibility to all areas around the tent. It was like being a kid again!

That weekend we strapped the tent to the roof rack on my Honda Element for a 3 day stay in western Massachusetts to attend a Wilco concert with friends who used a borrowed pop up trailer camper. We all stayed in a state owned campground a mile from the concert site. This time my setup was 45 seconds, bringing chuckles from my friends as the tent was erected immediately. We pegged it out and moved in…nightly stays were comfortable and I was happy that the rain held off until the last day of the concert. It rained heavily that afternoon and into the early morning. I mean heavy rain. We were cozy and dry, no water issues whatsoever. We packed that morning, the tent was wet when I put it away, but when I got home I set up in the sun and it dried quickly. Now it’s bagged and stored, ready for my next trip.

Thanks again to Kim for her professional assistance in this purchase. She made a considerable purchase a little less intimidating. This is not an inexpensive tent, but I consider it worth every cent, the craftsmanship is excellent, the design is well thought out and the details are surprisingly thorough. I will certainly recommend you and your products when out there in the world!

Best regards,
Gary Young
Chelmsford, MA

For more product details visit our website: www.OzTent.us

Customer Testimonial : Turbo Tent Purchase

We can't say enough to express our satisfaction with our new Turbo Tent. It was easy to set up, and has all the room we will ever need ( 10 X 22) to enjoy the great outdoors. On the second day we had the Turbo Tent, I tripped and grabbed the rainfly pole, and bent it double. I called the company to buy a new pole, and they sent not one but two new poles without charging us even for shipping. Product support is very important to us, and we will definately look to Family Tent Camping for our future camping needs. Thanks Randy and Company for your superior service.

Joe and Wanda
Eaton,Indiana